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PRIVACY POLICY

Effective Date: June 26, 2024

At ARTESVN, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By using ARTESVN, you agree to the terms outlined in this policy.

1. Information We Collect
We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping and billing addresses, and payment information.

  • Non-Personal Information: Browser type, device information, IP address, and website usage data.

  • Cookies and Tracking Technologies: To enhance your browsing experience and provide personalized services.

2. How We Use Your Information
Your information is used to:

  • Process and fulfill orders, including shipping and payment processing.

  • Provide customer support and respond to inquiries.

  • Improve our website, products, and services.

  • Send promotional emails, newsletters, and special offers (with your consent).

  • Comply with legal obligations.

3. Sharing Your Information
We respect your privacy and do not sell or rent your personal data. We may share information with trusted third-party service providers for purposes including payment processing, shipping, and marketing, always under strict confidentiality agreements. We may also disclose information to comply with legal requirements or protect our rights.

4. Data Security
ARTESVN implements reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. While we strive to protect your data, no method of transmission or storage is 100% secure.

5. Your Rights (GDPR & CCPA)

  • Access and Correction: You can access and update your personal data.

  • Data Deletion: Request deletion of your personal information.

  • Opt-Out: Unsubscribe from marketing emails at any time.

  • Data Portability: Request a copy of your personal data in a structured format.
    If you are a resident of the EU or California, you have additional rights under GDPR and CCPA. Please contact us for assistance.

6. Cookies and Tracking
We use cookies and similar technologies to improve user experience, analyze website traffic, and deliver personalized content. You can manage cookie preferences in your browser settings.

7. Third-Party Links
Our website may contain links to third-party websites. ARTESVN is not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.

8. Children’s Privacy
ARTESVN does not knowingly collect personal information from children under 13 (or under 16 in the EU). If we become aware of such data, we will take steps to delete it immediately.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting on this page. Continued use of the website after updates constitutes acceptance of the revised policy.

10. Contact Us
If you have any questions or concerns regarding your privacy or this policy, please contact us at support@artesvn.com. We are committed to addressing your inquiries and protecting your personal information.

By using ARTESVN, you acknowledge that you have read, understood, and agreed to this Privacy Policy as of June 26, 2024.